Job Description
Job Title: Production Scheduler
Job Description
The Production Assistant serves as the direct line of communication between customer care and the local market. This role involves maximizing installation capacity by managing and assigning installation project dates. The Production Assistant receives service calls from both the customer care team and customers, providing accurate updates and rescheduling projects based on availability. They collaborate with installation managers and sales managers to ensure efficiency, keeping customers informed throughout the process while liaising with internal and external sources, including local permit government entities.
Responsibilities
+ Coordinate scheduling for installations, ensuring projects are efficiently managed and deadlines are met.
+ Communicate effectively with customer care and local market teams to maximize installation capacity.
+ Receive and respond to service calls from both customers and the customer care team.
+ Provide accurate project updates and reschedule installations based on availability and material delays.
+ Collaborate with installation and sales managers to optimize the schedule and fill vacancies within a 4-week window.
+ Maintain familiarity with construction crews to assign the appropriate team to each site.
+ Handle approximately 175-236 jobs monthly, adjusting as necessary to meet demand.
Essential Skills
+ At least 2 years of experience in scheduling installations, preferably in the construction or home service industry.
+ Proficiency with ERP systems is mandatory.
+ Experience with CRM systems is required, with Salesforce experience preferred.
+ Strong customer service skills.
+ Proficiency in scheduling coordination and project management.
Additional Skills & Qualifications
+ High School Diploma required.
+ Experience working with service construction companies, particularly those dealing with windows, siding, and garage doors.
+ Ability to manage high call volumes in a call center environment.
Pay and Benefits
The pay range for this position is $23.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Phoenix,AZ.
Application Deadline
This position is anticipated to close on Aug 18, 2025.
h4 About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Tags
Temporary work, Local area,
Similar Jobs
Courier Connection
...Medical Delivery Driver CC Last Mile a leading provider of same day delivery service is expanding its operations in the Atlanta area and were looking for a customer service driven individuals to join our driving team . The Driver position is responsible for safely...
Cigna
...both patients and caregivers. Follow clinical protocols and work within the nursing scope of practice and guidelines while assessing and documenting... ...to provide feedback to management. Full time work from home - you MUST reside in a compact state. Start Date: Monday...
Two95 International Inc.
...Renewable Working Hours: 8 hours per day with 1 hour break in between / 40 hours per week / based on schedule / night shift Working Time : starts anytime from 8 pm/9pm/10pm/11pm/12am and will shift every 3 months Salary: RM30/ hour (Minimum RM30 x160 hours= RM4800)...
CHS Inc
...compliance with all local, state, and federal laws. To include but not limited to pre-trip and post-trip reporting, proper load securement and hours of service. Assist in the warehouse when not delivering product. Work extended hours in-season to meet business demands...
Nosh.com
Sarene Craft Beer Distributors is looking for a sales representative to join our ever-expanding team! A craft beer and hemp beverage focused independent wholesaler, at Sarene you will work with and represent some of the best craft beer breweries in country, such as Other...