Job Description

Position Overview

Agiloft is seeking a collaborative, motivated, and results-driven professional to join our dynamic team. As a Mid-Market Account Manager, you will play a pivotable role in increased adoption, driving growth and strengthening relationships within our mid-market customer base. In this role, you will act as a trusted advisor, helping clients maximize their use of Agiloft solutions to achieve their business objectives. This is an exciting opportunity to shape client success while advancing your career in a fast-paced and high-growth environment.

This position is ideal for a highly motivated individual with a proven track record of managing and growing mid-market accounts while consistently delivering value to both the client and company.

You must thrive in a fast paced, high-growth environment, and be willing to wear multiple hats.

Job Responsibilities

• Account Expansion & Revenue Growth
• Develop and execute strategic account expansion plans to increase revenue and market share within existing mid-market accounts
• Identify and act on upsell and cross-sell opportunities within the customer base to drive growth
• Manage renewals to ensure long-term client retention and revenue stability
• Confidently articulate the value of Agiloft solutions and leverage resources to win opportunities
• Client Relationship Managemen t
• Develop and nurture long-term relationships with key stakeholders, including individual contributors to senior-level and C-level executives
• Act as a trusted advisor by understanding clients’ business challenges and aligning Agiloft’s capabilities with their goals
• Collaborate with sales leadership and internal teams to develop and deliver tailored solutions that meet client needs
• Conduct regular business reviews to assess customer satisfaction, address challenges, and ensure alignment with clients’ evolving needs
• Sales Strategy and Execution
• Leverage data and market insights to inform sales strategies, identify new opportunities, and anticipate client needs
• Manage the end-to-end sales cycle for account expansion, from opportunity identification to closure
• Develop and execute close plans to ensure timely and successful deal execution
• Maintain accurate records of account activities, opportunities and sales forecasts in Salesforce
• Provide regular updates to sales leadership on progress and account strategies
• Customer Insights & Collaboration
• Work closely with clients to understand their evolving business requirements and provide feedback to internal teams to help shape our produce and service roadmap
• Perform other duties as assigned to support the success of the team and Account Management organization

Required Qualifications

• 5+ years of experience in SaaS sales, with a preference for experience in Contract Lifecycle Management (CLM) or related systems
• Proven ability to create and implement account strategies and manage complex Cloud software/SaaS sales cycles
• Expertise in value selling, upselling, and cross-selling techniques that drive revenue growth
• Strong negotiation skills within complex sales processes
• Excellent interpersonal, communication, and presentation skills
• Demonstrated ability to build and maintaining strong relationships with key stakeholders including senior and C-level executives
• Outstanding problem-solving skills, with the ability to address business requirements with technical solutions
• Highly organized and detail-oriented
• Proficiency in Microsoft Office, CRM, and web conferencing tools
• Willingness to travel (up to 40%)

Preferred Qualifications

• Experience with Salesforce
• Familiarity with mid-market software and contract management systems
• Background in conducting customer demonstrations and proof of concepts

Job Tags

Remote job, Full time, Contract work, Work at office,

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